UK Passport Information that You Need
The UK Passport Offices can provide information about emergency applications, fast track, applying for a first passport (adult or child), replacing a lost or stolen passport, checking on the status of your application, reporting problems, changing any details and the locations of British passport offices. There are a number of Passport Offices in the UK, and many Crown Post Offices can be helpful too. Larger Post Offices also offer a Check and Send Service for a nominal charge, but you will need to confirm which of your local offices offers the service.
There are many different ways of applying and many different situations you may find yourself in, for example, renewing can be done up to 9 months in advance, but emergency applications or lost Passports can be managed within a week. PROcourier Limited can help with renewals, emergency applications and lost Passports when you do not have time to submit the documentation in person. We will send a passport courier on your behalf.
Urgent Renewals - If you need to renew your passport urgently, the Identity and Passport Services - IPS - offers a Fast Track one-week service and a Premium one-day service. You must make an appointment for these services by calling the Passport Advice line on 0300 222 0000*. Calls are charged at your network provider’s standard rate. If you phone the Advice Line to enquire about your passport application, they will ask for your application barcode number from the top of the front page of your application form. If you applied using the Post Office Check and Send Service, or in person at a Regional Passport Office, the barcode number will be on your receipt. We advise you to make all these enquiries before contact us to book a passport courier.
PROcourier Limited can offer a Passport Courier collection and delivery service to all UK Regional Passport Offices.
- Belfast Passport Office (Northern Ireland)
Hampton House
47-53 High Street
Belfast
BT1 2QS - Durham Regional Passport Office
Millburngate House
Durham
DH97 1PA - Newport Regional Passport Office (Wales)
Olympia House
Upper Dock Street
Newport
Gwent
NP20 1XA - Glasgow Regional Passport Office (Scotland)
3 Northgate, 96 Milton Street
Cowcaddens
Glasgow
G4 0BT - Liverpool Regional Passport Office
101 Old Hall Street
Liverpool
L3 9BD - London Regional Passport Office
Globe House
89 Eccleston Square
London SW1V 1PN - Peterborough Regional Passport Office
Aragon Court
Northminster Road
Peterborough
PE1 1QG
Check with the Passport Advice line 0300 222 0000* - What is needed for your individual application?
Before booking a passport courier from PROcourier Limited, please contact Passport Advice line on 0300 222 0000* to ensure that you can give your courier all the information that is needed for your individual application. However, whatever you are applying for: -
YOU WILL ALWAYS NEED TO GIVE YOUR COURIER A LETTER OF AUTHORITY - BY NAME -TO ACT ON YOUR BEHALF TO DELIVER AND COLLECT THE COMPLETED DOCUMENTS. CHECK WITH THE INDIVIDUAL OFFICE WHAT WORDING THEY NEED FOR THE COURIER TO ACT ON YOUR PARTICULAR REQUIREMENTS.
PROcourier will give you the name of the courier when you book. Your passport courier will carry two types of official photo identification - generally passport and photo driving licenses are carried - so that you can check the courier’s ID as well as being checked at the Passport Office.
Note: If the documents cannot be collected on the same day as they are delivered, and we have to use a different courier to collect the documents for return to you, so you will need a separate letter of authority for each courier.
General details about renewing Passports can be found on this link
http://www.direct.gov.uk/en/TravelAndTransport/Passports/index.htm
* 0300 numbers - What is an 0300 number?
These have been launched instead of 0870s and are a massive improvement. 0870s, while called National Rate, are actually cut down premium rate numbers (see Saynoto0870), which the company being called can get a cut of the profits from; yet 0300 numbers are the real thing and there’s no profit sharing.
What you pay on 0300's…
The same cost as a normal call. Whatever tariff you’re on the cost of an 0300 number is the same as calling a normal phone number. If your calls are free, it’s free. So if you’ve got free inclusive calls, then calling 0300 won’t cost you. E.g. If you’re on BT’s free evening calls package then call 0300 in the evening and the call is free; but if you pay for a call in the day, you’ll pay for an 0300 during the day.
This works on mobiles too. If you’ve inclusive minutes on your mobile the 0300 number will be included in that.
Why 0300 could be better than 0800s.
These days calls from mobiles are more common, and a growing number of those on low incomes or transient residence only have mobiles not land lines. Yet call a ‘freephone’ 0800 number on your mobile and usually it ISN’T free, in fact it can cost upwards of 10p/minute on some tariffs. Yet with a 0300 number you know the call will be as cheap as it can be from a mobile; usually much cheaper than calling an 0800 - Source "Money Saving Expert"
An 0800 number is free to call from a land line but not from a mobile. Many customer orientated companies (for example, PROcourier Limited) now display a Freephone and land line numbers to avoid mobile customers incurring costs.
